Refund policy

Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@sherrys.pk. Please note that returns will need to be sent to the following address: 

" Al-Imran Boutique naya bazar Kharian City Distt Gujrat "

Note that Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@sheryys.pk or you can leave a message on whatsaap : +923269617170


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items

Unfortunately, we cannot accept returns on gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


For international Customers
Not withstanding the above, if the merchandise is being shipped to outside Pakistan, you have the right to return your order within 20 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 3 to 4 working days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 7 working days have passed since we’ve approved your return, please contact us at info@sheryys.pk